Request support
Within a Minute
Step 01: Submit the Request
Via the app or website, with the location, case type and photos.
Fazaa Team A Helping Hand When You're Stuck
The largest volunteer team assisting vehicles on rough terrain in the Sultanate of Oman — the Club's volunteer and operational arm since 2019, in every governorate, around the clock.
The Club's volunteer arm assisting vehicles stuck on rough terrain in the Sultanate of Oman — since 2019.
- Since 2019
- 100+ Assistance Missions
- Completely Free
- 11 Governorates
- 100+ Missions
- 11 Governorates
- Free
About the Team
Ready 24/7
Volunteers from Every Governorate… Ready for Any Call
Founded in 2019 as the first volunteer team of its kind in the Sultanate of Oman, the Fazaa Team assists vehicles stuck in wadis, sand, beaches and mountains across all governorates — it responded proactively during Cyclone Shaheen and was recognized by official authorities.
2019
Founded
100+
Missions
11
Governorates covered
24/7
Always Ready
Free
No Charge
Ready 24/7
About the Team
Volunteers from Every Governorate… Ready for Any Call
Founded in 2019 as the first volunteer team of its kind in the Sultanate of Oman, the Fazaa Team lends a helping hand to recover vehicles stuck in rough areas — wadis, sand, beaches and mountains — in every governorate and wilayat, and provides vehicles to transport people affected, in coordination with the relevant charities.
Team members are spread across Oman, which makes a fast response possible. The team acted proactively during severe weather (such as Cyclone Shaheen), and its work has been highly praised by various official authorities.
2019
Founded
100+
Assistance missions
11
Governorates covered
24/7
Always Ready
Free
No Cost, Ever
How It Works
From Request to Completion in Four Steps
-
01
Within a Minute
-
02
Up to 10 Minutes
Step 02: Broadcast & Acceptance
Instant alert to rescuers with “Assist” and “Backup” buttons.
-
03
On the Way
Step 03: Live Tracking
A shared map with the estimated time of arrival.
-
04
Completed
Step 04: Completion & Rating
Completion confirmed, rescuer rated and points awarded.
How It Works
From Request to Completion in Four Steps
Requests go first to members in the same governorate, then to all governorates if not accepted within 10 minutes, and then the admin is notified to assign them manually.
-
01
Within a Minute
Submit the Request
Via the app or website, by pinning the location on the map and adding the case type and photos.
-
02
Up to 10 Minutes
Broadcast & Acceptance
Instant alert to rescuers with “Assist” and “Backup” buttons — one rescuer accepts and backup stays open.
-
03
On the Way
Live Tracking
A shared map between the rescuer and the requester, with the estimated time of arrival and direct contact.
-
04
Completed
Completion & Rating
Completion is confirmed, the rescuer is rated from 1 to 5, and points are awarded automatically.
Case Types
What Do We Help With?
-
Stuck in Sand
-
Stuck in a Wadi
-
Stuck on a Mountain
-
Mechanical Failure
-
Dead Battery
-
Rain Assistance
Case Types
What Do We Help With?
-
Stuck in Sand
Dunes and soft sand
-
Stuck in a Wadi
Wadi beds and gravel
-
Stuck on a Mountain
Slopes and trails
-
Mechanical Failure
Towing and transporting the vehicle
-
Dead Battery
Jump-starting the vehicle
-
Rain Assistance
Severe weather conditions
Points & Ranks
Rescuer Ranks Update Automatically
- Point per mission
- 1.0
- Point per backup task
- 0.5
Promotion criteria combine the number of completed missions and the number of events attended.
-
1
Rescuer · Marshal
Under 50 missions
-
2
Senior Rescuer
50–80 missions
-
3
Assistance Lead
80+ missions
-
4
Chief Rescuer
Board membership
Points & Ranks
Ranks Update Automatically on Your Membership Card
Promotion criteria combine the number of completed missions and the number of events attended.
- Point per mission
- 1.0
- Point per backup task
- 0.5
-
1
Rescuer / Marshal
Under 50 missions and 5 events
-
2
Senior Rescuer / Senior Marshal
50 to 80 missions and 10 events
-
3
Assistance Lead
80+ missions, 10+ events and proven leadership
-
4
Chief Rescuer / Chief Marshal
Member of the Club and Fazaa Team boards
Fazaa Team Management
Who Leads Fazaa
Fazaa Team Management
Who Leads Fazaa
Eight officers running the operations & safety, marketing & media, finance and IT committees.
Dr. Issam Al-Barram
President of the Omani Club
Club President
Asim Al-Shizawi
Lead, Omani Assistance Team (Fazaa)
Assistance Team Lead
Samir Al-Balushi
Head of Assistance Operations & Safety
Assistance Ops & Safety
Ali Al-Dawood
Head of Assistance Operations & Safety
Assistance Ops & Safety
Ahmed Al-Raisi
Head of the Finance Committee
Finance Committee
Jaafar Al-Khaburi
Head of the Media & IT Committee
Media & IT
Taher Bomar
Head of Marketing & Media
Marketing & Media
Fahd Al-Ghasini
Head of Marketing & Media
Marketing & Media
Do You Have a 4x4 and a Volunteer Spirit?
Join the Fazaa Team, register your details and vehicle, and choose your assistance governorate.
Join as a Rescuer Support the Team via JoodDo You Have a 4x4 and a Volunteer Spirit?
Join Fazaa as a volunteer rescuer: register your details and vehicle, choose your preferred assistance governorate, and get a digital membership card.
