Request Fazaa Assistance

Your request is broadcast instantly to Fazaa members in your governorate — assistance is completely free.

Within Service Area
Completely Free

Request Fazaa Assistance

Fill in the form and your request will be broadcast instantly to Fazaa members in your governorate, then to all governorates if it isn't accepted within 10 minutes.

You're within the service area

Muscat Governorate · 14 rescuers on duty now

This service coordinates a volunteer team and is not a substitute for official authorities. If there are injuries or any danger to life, call 9999 first.

Call 9999

Not a substitute for official authorities — if there are injuries or any danger to life, call 9999 first.

1 Your Details
2 Location
3 Case
4 Photos
5 Consent

1 Your Details
2 Location
3 Case Type
4 Details
5 Declarations

1 · Requester DetailsYour Details

A verification code will be sent to your phone before the request is submitted.

Full name * Phone number *

Governorate * Muscat

Email (optional)

2 · Case Location

Drag the pin to your exact location or press “Use My Current Location”.

Choose the incident location on the map

3 · Case Type

Choose the description closest to your situation.

Stuck in Sand Stuck in a Wadi Stuck on a Mountain Mechanical Failure Dead Battery نفاد الوقود Heavy Rain Assistance

4 · Photos & Details

حتى 3 صور ومقطع فيديو واحد يوضّح الحالة لمساعدة المنقذ على الاستعداد.

Adults Children Women Any injuries? No

Number of people Need fuel? Yes

Approx. quantity (liters)

Fuel is paid for by the requester The assistance itself is completely free; if you request fuel, you pay the rescuer for the actual quantity on delivery.Assistance is completely free; you pay the rescuer for the actual quantity of fuel on delivery.

Additional notes (optional)

5 · Required Declarations

The request can only be sent once both boxes are checked. The system keeps the declaration text, the time of consent and the device ID.

Ownership declaration: I confirm that I am the owner or legal custodian of the vehicle, fully responsible for it, and authorized to request assistance for it.I confirm that I am the owner or legal custodian of the vehicle and responsible for it. Liability waiver: I undertake not to hold the rescuing member, the Fazaa Team or the Club legally liable, or to claim compensation, for any damage to the vehicle or its contents during the mission.I will not hold the rescuer, the Fazaa Team or the Club responsible for any damage to the vehicle.

Limit: 5 requests/24 h for members · 2/24 h for guests

How Does Assistance Work?

1 · Send the Request Your details, location and case type — broadcast instantly to rescuers in your governorate.
2 · A Rescuer Accepts The first rescuer to accept takes charge of the mission, and you receive their details.
3 · Track on the Map Follow the rescuer's progress live, with the estimated time of arrival.
4 · Completion & Rating Confirm completion and rate the rescuer from 1 to 5 stars.

How Does Assistance Work?

1 Submit Request Broadcast instantly to Fazaa members in your governorate.
2 A Rescuer Accepts A member accepts the mission and their location is tracked.
3 Track on the Map See the rescuer's location and estimated time of arrival.
4 Completion & Rating Confirm completion and rate the rescuer from 1 to 5.

Fazaa Assistance Team Volunteers in 11 governorates · Free

The Fazaa Team never asks for money for its service — only the cost of fuel, if you've run out.

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